Coolpad Legacy User Manual and Quick Start Guide

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15 comments

  • Terrence Patton

    Video calling doesn't work I have metro

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  • Community Manager

    Sorry to hear that Terrence! Video calling should work between compatible devices. Which app's video calling isn't working? Skype, Facebook Messenger, WhatsApp? 

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  • Ty Spaeth

    No matter what I change the settings to the phone goes to sleep in about 10 seconds?

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  • Community Manager

    Hm, have you tried disabling Battery Saver, Ty?

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  • Oyemala Tomiwa

    Google play store is not working on my phone

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  • Kelly J Landers

    My cool pad I bought on August l5 2019, from day one has cut on and off by itself won't stay charged I can't even have a conversation without it cutting off like literally turning the whole phone off but then it turns it on back on by itself not one but two of them what can I do what can you do to help me I paid good money for the phones I just want what's done is right

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  • Community Manager

    Sorry to hear that Kelly! Have you tried contacting support at (877) 606–5753?

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  • Frederick Gerrard

    My coolpad turned off andceont turn on

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  • Frederick Gerrard

    Wont turn on

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  • Frederick Gerrard

    The phone led blinks red then green

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  • Frederick Gerrard

    But the screen wont come on

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  • Crystal Hill

    I have a Coolpad Legacy. This phone is only a few months old. My phone will not save any new contacts or call history, even with a downloaded app, it freezes all the time and will only unfreeze if i lock and then unlock the phone, shows an empty screen sometimes when i open my messages, call history and contacts, and sometimes when im getting a call, the screen to answer the phone doesnt come up. The only time the issues will fix is when i restart the device, but it only fixes for a little bit. I have to restart the phone at least 4 times a day, and have to constantly lock and unlock it because it freezes all the time. Whats wrong with this phone?

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  • lisa elliott

    i am having the same issues as well as crystal along with pop up ads too...gggrr

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  • diana marie birch

    i have a coolpad legacy and the apps freeze and the camara dont work and sometimes it drops calls and my text messaging sometimes wont send 

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  • Brandie Yslas

    I have a Coolpad legacy s and I cannot figure out how to check my voicemail, and it keeps telling me that my hotspot is not enabled, even though I pay for it every month.

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