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FAQs

Coolpad Tracker

  • How do I send my Coolpad Tracker in for repair or replacement under warranty?
  • Does the Coolpad Tracker require a service plan?
  • What's the battery life on the Coolpad Tracker?
  • Is the Coolpad Tracker waterproof?

Coolpad Dyno™

  • What is the Dyno Smartwatch?
  • What are some of the features of the Dyno Smartwatch?
  • How do parents use the Dyno Smartwatch?
  • Where can I get the Dyno Smartwatch?
  • When will the Dyno Smartwatch be available?
  • Does the Dyno Smartwatch offer security features?
See all 37 articles

Applications

  • How do I use my Coolpad as a Voice Recorder?
  • How do I Uninstall an Application from my Coolpad?
  • How do I set Alarms on my Coolpad?
  • Can I Open Microsoft® Office files and/or Adobe® Acrobat® PDFs on my Coolpad?
  • Can I listen to music, read a book and download videos using the Google Play Store?

Display

  • Can I Adjust the Screen Timeout on the Coolpad?
  • Can I Adjust the Screen Brightness on the Coolpad?
  • Can I change the Wallpaper that is shown on my Coolpad?

Battery

  • What’s the Notification Light on the battery icon of my device, and what do the colors mean?
  • How can I Extend Battery Life for my Coolpad?
  • How do I install or remove the Battery Cover and Battery for my Coolpad?

Contacts

  • How do I transfer my contacts to my device?

Email

  • Does Android™ support Exchange ActiveSync®, or is it only for Windows® phones?
  • What information will I need to set up Exchange ActiveSync® on my mobile device?
  • Do all Coolpad mobile devices support email?

Messaging

  • If someone sends me an attachment, will I be able to view it on my phone?
  • Can I change the Keyboard Input options on my Coolpad?

Memory

  • Can I Upgrade the memory of My Coolpad Mobile Device?

Configuration

  • Can I change the Default Language used by my Coolpad?
  • How do I Access Voicemail on my Coolpad?
  • How do I Create and Delete a Calendar Event on my Coolpad?
  • How do I Reset a forgotten Lock Pattern on my Coolpad?
  • How do I change the Haptic (Vibration) Feedback settings on my Coolpad?
  • What Accessibility options are available on my Coolpad?
See all 7 articles

Calling Features

  • Can I increase the Call Volume on my Coolpad?
  • How do I Reject an Incoming Call on my Coolpad?

Connection

  • How Do I Pair My Coolpad Mobile Device with a Bluetooth Device?
  • How do I connect my Coolpad to my computer for Tethering (use as a Wireless Modem)?
  • How do I insert or remove the microSD™ card in my Coolpad?
  • How do I use the Airplane Mode setting on my Coolpad?
  • What are my Notification Options on my Coolpad?
  • What are the Location Settings that are available on my Coolpad?
See all 7 articles

Camera

  • How Do I Take Pictures and Video With My Coolpad Mobile Device?

Internet

  • How Do I Turn on Mobile Hotspot on My Coolpad Mobile Device?

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